competition rules V2.0

Updated 03.03.2024

These Competition Rules apply to all Competitions that are made available via our Services. We may update these Competition Rules from time to time. It is very important that you check each relevant section of these Competition Rules before participating in any Competition, as by entering the Competition you agree to be bound by and comply with the most current version of these Competition Rules. Any changes that are made to these Competition Rules will not apply to Competitions that you entered before the changes came into effect.

None of our Competitions are sponsored by, or otherwise affiliated with, Google, Apple or any other app store providers.

These Competition Rules form part of our Terms of Service. By participating in any Competition, you also agree to be bound by and comply with our Terms.

Terms that begin with capital letters (defined terms) have the meanings that are given to them in these Competition Rules or, if they are not defined in these Competition Rules, they have the meanings that are given to them in the Terms. These Competition Rules are split into the following sections:

  1. Section 1: Free Entry Rules – these apply to your use of Coins on our Service
  2. Section 2: Paid Entry Rules – these apply to every postal entry that you make
  3. Section 3: Postal Entry Rules – these apply to every postal entry that you make
  4. Section 4: Draw Rules – these apply each time you participate in a Competition
  5. Section 5: Referral Scheme Rules – these apply to every referral that you make
  6. Section 6: General Rules – these apply to every Competition that you participate in

Please read the description on each Competition page carefully as this will tell you which sections of these Rules apply to the Competition.

  1. Free Entry Rules

    This section (“Free Entry Rules”) applies to our allocation of Free Entries to your Profile;

    1. 1.1.Earning Free Entries
      • Each time that you subscribe to a draw, we credit a certain amount of Free Entries to your Profile associated with the particular draw subscribed.
      • Your Profile will accrue Free Entries automatically based on the frequency of the draws, as per the below table:
        Draw Frequency Number of Free Entries
        Weekly 1 per week
        Fortnightly 1 per fortnight
        Monthly 1 per month
        Annual 1 per year
        Bespoke Programme or Referral Scheme As specified in the details of the bespoke programme or referral scheme.
      • Your Profile will also accrue Free Entries when you participate in the referral scheme of Wildcard.
      • It may take up to twenty-four (24) hours for Free Entries to be credited to your Profile after you become eligible to receive them.
    2. 1.2.Earning Free Entries
      • Free Entries can only be used to participate in Competitions via our Services.
      • Free Entries have no monetary value and cannot be traded or exchanged for money or money’s worth.
      • You must not sell, barter, trade or otherwise transfer Free Entries to any third party. We reserve the right to suspend or close your Profile if you do or attempt to do any of these things.
      • If you have played the Free Enty by participating in each Competition, one or more Free Entries are required to additionally participate in any and all Competitions on our Services.
      • Every additional transaction will be associated with a token (“Ticket”) that will be charged at the rate specified in the competition details in the Draw.
      • Each Competition will specify the number of Free Entries that are credited automatically when subscribing to the Draw.
    3. 1.3.Free Entries expiry and cancellation
      • If your Wildcard profile remains inactive for ninety (90) days or more, you will stop accruing new Free Entries until you log back into your Profile and redeem any unused Free Entries that remain in your Profile.
      • If your Profile is closed for any reason, any unused Free Entries in your Profile will be deleted and you may, at our discretion, not be able to claim them back if your Profile is reactivated within ninety (90) days of account closure.
  2. Paid Entry Rules

    In order to join the draws, individuals need to register for an account on the Wildcard app.

    1. 2.1. Subscribers consent to connect their bank account to the app, granting Wildcard restricted access to view their bank transactions.

    2. 2.2. Users are given the opportunity to enter into various draws, weekly, fortnightly and/or monthly draws available. These draws may include chances to win cash prizes on a weekly, fortnightly and/or monthly basis.

    3. 2.3. Users who subscribe to enter by paying are entitled to receive one free entry to each draw, accompanied by an additional entry for every card transaction conducted on their linked bank account.

    4. 2.4. Upon subscribing to participate in a draw, comprehensive details regarding the charges per linked bank transaction are provided for transparency. Upon each debit card transaction made on their linked account, Wildcard is authorised to levy one entry fee to the draw onto the user's debit card.

    5. 2.5. Wildcard monitors the number of transactions, and thus its associated tickets, and subsequently charges the users once a week (prior to the closing of the draw) based on the number of tickets accrued. This is referred to as “Metered Billing”, where for each transaction the user gets one ticket, with each ticket having a set fee (e.g. £0.10), and the user gets billed at the end of each draw (e.g. end of week/month/etc.) depending on how many transactions/tickets the user has accrued within the period of a specific draw.

    6. 2.6. Paid entrants are not subjected to any restrictions on the frequency of their entries for each draw, with their entries being limited solely by the number of card transactions conducted on their account during the entry period.

    7. 2.7. In principle, a subscriber abstaining from any transactions on their linked bank account would not incur charges for draw entry but would still be granted one Free entry, pursuant to the terms of participation.

    8. 2.8. The prize pool correlates with the number of paid entries, the cash reward increases with greater participation from paying users.

  3. Postal Entry Rules

    This section (“Postal Entry Rules”) applies, together with the General Rules, Competition Rules, Privacy Rules, Term of Use, each time that you participate in the Postal Entry on our Services.

    Wildcard Ventures Limited (Wildcard) offers an alternative means of entering into Prize Draws. The process for using this alternative means of entry is described in detail below:

    Just like the paid method of entering into a Prize Draw, this alternative method requires you to accept all our terms and conditions, including our Terms of Use, Competition Rules, and Privacy Notice, and Play Rules for the applicable Prize Draw, which can be found in the draw description in the App.

    1. 3.1.How to participate
      • Maximum one entry per postcard
      • On a blank sheet of paper, or postcard, write or type your full legal name, address (no post office box addresses accepted), city, post code,telephone number (optional), email address and Name of live Prize Draw that you want to enter including the unique Draw ID (as shown in the Play Rules description).
        For example:
        • If Wildcard had a draw running called Super Pay-Day in Week 30, the entrant would write, ‘Wildcard - Super Pay-Day - ABC-123-XYZ’.
        • If Wildcard were running a draw called Monthly-Madness in March 2024, the entrant would write, ‘Wildcard - Monthly-Madness - DEF-456-UVW’, etc.
      • This needs to be written down in very clear writing or typeface, otherwise the entry may be deemed invalid.
      • Send to the following Address:
        Wildcard - [Insert draw name] - [Insert draw ID] (for example, Super Pay-Day - ABC-123-XYZ)
        International House,
        36-38 Cornhill,
        London,
        EC3V 3NG
    2. 3.2.A maximum of one entry can be made per postcard or envelope received. There is no limit to the number of entries that may be made this way.

    3. 3.3.Valid Entries
      • For valid entries into all Wildcard Prize Draws (other than Subscriber-Only Draws), once a postal entry has been processed it will be entered into the next relevant draw until the Jackpot Prize is drawn.
      • For the avoidance of any doubt, if for example Wildcard had a Prize Draw for Super Pay-Day - Week 30, and the postcard stated that the entrant would like to enter this particular draw that is referenced with a unique Draw ID, and that entrant had written their details as described above, then just as with any one paid entry, this postcard would count for one entry into this applicable Prize Draw, but would not count for entry into any other future Draws.
      • Postal entries are treated in exactly the same way as paid entries for the purposes of determining a winner. However, there is a difference in the deadlines for entries. All of our draws (Subscriber-Only Draws) close at 23:59:59 pm (GMT or BST, as applicable) on the entry close date specified in the Competition Rules, 2.2. Competition Frequency.
      • The corresponding cut-off for postal entries will be that they are received and processed before 5:00pm (GMT or BST, as applicable) on the last date of the respective postal entry period for the Prize Draw (see the applicable Play Rules in the app for dates).
      • Postal entries have an equal chance of winning as any one paid entry. If a postal entry wins a prize there will be no further purchase or payment necessary to be notified of the win or to receive the prize. If the above steps are not followed as described then a postal entry will be invalid. You will not be notified if your entry is invalid.
  4. Draw Rules

    This section (“Draw Rules”) applies, together with the “Free Entry Rules”, “Paid Entry Rules”, “Postal Entry Rules” and “General Terms and Conditions”, each time that you participate in any Competition on our Services.

    1. 4.1.How to participate
      • Log in to your Profile on our app.
      • Go to the relevant Competition page.
      • Follow the on-screen instructions to subscribe to a draw.
      • You can select your draw by swiping up or down and then selecting “subscribe” when you have found the draw that you would like to play.
      • Once you have subscribed to a draw, it is confirmed and the draw that you have subscribed to will appear on the Home Screen.
      • You must subscribe to a draw within the Competition Frequency that suits you (as described in clause 4.2 below). Selections made after the Competition End will participate and be eligible to win a prize in the following Competition draw.
    2. 4.2.Competition Frequency

      4.2.1.Competition Week (Weekly Draw): Each Week you can participate in a Draw Competition between for example the following times (note: each draw will state its End Time):

      • Start time: 0:00:01 each Sunday.
      • End Time: 23:59:59 each Saturday.
      • Weekly Draws: at or around 7a.m. on the next day as scheduled time. The draw processing starts 1 hour after the competition’s scheduled end time. Customers entering the competition during the draw processing time will automatically enter the next available draw. As an example, if the draw scheduled time is pm on Sunday, you will be able to enter such draw, up and until 23:59:59 of the same day. Any transactions after 23:59:59 will automatically enter the next available draw.

      4.2.2.Competition Month (Monthly Draw): Each Month you can participate in a Draw Competition between for example the following times (note: each draw will state its End Time):

      • Start time: 0:00:01 each Month.
      • End Time: 23:59:59 on the last day of the month.
      • Monthly Draws: at or around 7a.m. on the next day as scheduled time. The draw processing starts 1 hour after the competition’s scheduled end time. Customers entering the competition during the draw processing time will automatically enter the next available draw. As an example, if the draw's scheduled time is on 23:59:59 on the 31st of the month, you will be able to enter such a draw, up and until 23:59:59 of the same day. Any transactions after 23:59:59 will automatically enter the next available draw.
    3. 4.3.Winner Selection:
      • Each transaction is allocated a unique Token (“Ticket“)
      • For each Draw for each Competition, one (1) Ticket is selected at random out of all (N) playing Tickets (“Winning Ticket”).
      • If your Ticket is selected, you will be eligible to win a prize.
      • The “Winning Ticket/s” will be notified via push notifications to all winning participants. (Permission is required to send push notifications to users. Push notifications are not a reliable means of communication and that alone should not be relied upon as a way of receiving communication about winning ticket/s). You will also be able to check each “Winning Ticket/s” under the “Credit” page of our app.
      • From time to time, Wildcard might run a special Competition which will be announced on the Competition page. For each of these particular draws, there are a capped number of prizes available, which will be detailed in the Terms of the particular draw, as shown in the example below:
        Winning Ticket £
        1 £1,000
        2 £500
        3 £250
        4 £250
        5 £250
        6 £125
        7 £125
        8 £125
        9 £125
        10 £125
      • Exact details of the prizes that you can win will be specified on the Competition page in the draw Details.
  5. Referral Scheme Rules

    This section (“Referral Scheme Rules”) applies, together with the Free Entry Rules and General Rules, each time that you participate in the referral scheme on our Services.

    1. 5.1.How to participate
      • Log in to your Profile on our app.
      • Go to the relevant referral page.
      • Invite friends by pressing “invite friends”.
    2. 5.2.Referral Scheme: Each day you can invite your friends and get prizes in return at any time.
    3. 5.3. Each time you invite a friend you may get rewards according to the status that you achieve, details of which are on the “refer a friend” page.
  6. General Terms and Conditions

    1. 4.1.Restrictions on Entry. No purchase is necessary to enter any of our Competitions. However, in order to enter a Competition, you must:
      • have an internet connection;
      • be a registered Wildcard user with an active Profile;
      • have (i) subscribed to a draw to be eligible for a Free Entry; or (ii) use your “Linked Card” to purchase more tickets with every transaction that is recorded on your account;
      • be aged 18 or over at the time you enter the Competition;
      • be resident in Great Britain; and
      • not be an employee or be directly related to an employee

      Unless specified otherwise on the relevant Competition page, you can participate in any Competition as many times as you like, subject to having subscribed to the draw and/or multiple draws.

    2. 6.2.Prizes
      • The Prizes for each Competition are specified on the Competition page.
      • Free Entries and Bonus Entries cannot be substituted for a cash alternative.
      • For some Competitions, we cap the number of prizes that will be awarded during a Competition Period. We always try to ensure that any cap we set is reasonable in order to avoid disappointment. However, sometimes the cap will be reached before the Competition Period closes.
      • Any applicable caps on the availability of prizes will be specified on the Competition Page. We will stop accepting entries if the cap has been reached.
      • A list of recent winners is available in the “results & winners” section of our Services.
    3. 6.3.Claiming your Prize
      • We will always use reasonable endeavours to notify you that you are eligible to win a prize, however we are not responsible for any prize notifications that you do not receive if you fail to check the results page and/or fail to provide and maintain accurate and up-to-date contact information on your Profile.
      • If you win a cash amount as a result of a Free Entry play and/or additional Tickets or Postal Entry and you have not yet opened an “Electronic Account”, you are required to run through our KYC process and open an Electronic Account; and transfer at least £0.01 to your Electronic Account in order to claim and withdraw your win. Failure to do so will result in your winnings being void.
      • Prizes consisting of Free Entries and/or cash prizes under £1,500 will usually be transferred to your Profile automatically within 2-3 days of you winning the relevant Competition, provided that we have been able to verify that you were eligible to win the prize..
      • For cash prizes of over £1,500, you may be asked to submit a prize claim form including but not limited to the following documentation; a copy of your photo ID and proof of address so that we can verify that (a) you are the Profile holder and (b) you meet the eligibility requirements specified in these Competition Rules and the Terms. You will not be entitled to your prize, and your prize will be forfeited, if you fail to provide these documents when asked for them or we are unable to verify (a) and (b) with the documents that you do provide to us.
      • If you have not claimed your prize of over £1,500 within 10 days of requesting the withdrawal of the prize from the relevant Competition, by providing the required AML/ KYC screening documentation, you will no longer be eligible to receive the prize and the prize will not be awarded to you and, for the Competitions, we reserve the right to award the prize to an alternative winner selected at random from all valid entries submitted during the relevant Competition Period.
    4. 6.4.Winner Selection
      • We administer the selection of all winners using random number generator software.
      • You fully accept and agree that this random number generator software will determine all outcomes of those Competitions. In the event of a discrepancy between the results displayed on your device, and a Competition’s records on our server, our records will be regarded as definitive.
      • In the event of systems or communications errors relating to the generation of any result, settlement or any other element of a Competition, we will not be liable to you as a result of any such errors and we reserve the right to void all related settlements and live plays on the draw in question.
    5. 6.5.Consent to use your name
      • When you claim your prize, you consent to us publishing your name and home city on the “winners” page of our app and website.
      • You can withdraw this consent by contacting [email protected]
    6. 6.6.Disqualified entries: We reserve the right to disqualify your entry and void any prize if we reasonably believe that:
      • you have tampered with the entry process or the operation of the Competition or entered by fraudulent means;
      • you have breached any applicable provision of our Terms (including these Competition Rules) or any Applicable Law;
      • you have, or have attempted to disrupt or undermine the legitimate operation of a Competition; or
      • you have abused, threatened or harassed any other user of the Services.

      No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries are permitted.

    7. 6.7.Errors and discrepancies.
      • All times specified in these Competition Rules are in GMT (or BST, if daylight saving hours apply).
      • Our Service’s database clock will be the official timekeeper for all Competitions.
      • We are not responsible for any incorrect, incomplete, inaccurate, or untimely submission of entries, whether caused by you, our equipment or software, or by any technical or human error which may occur in the processing of the entries in the Competition.
      • We accept no responsibility or liability for any error, omission, interruption, deletion, theft or destruction, or unauthorized access to, or alteration of entries.
      • In the event of a dispute over the identity of a winning participant, we will deem the winner to be the authorised account holder of the email address associated with the Profile from which the entry was submitted. In this context, “Authorised account holder” is the natural person who is assigned to an email address by an internet access provider, on-line service provider, wireless carrier, or other organisation that is responsible for assigning email addresses for the domain associated with the submitted email address.
    8. 6.8.Liability
      • The limits of our liability to you and your liability to us in relation to any Competition are set out in clauses 11 to 13 of the Terms. Please read those clauses very carefully as they affect your legal rights, remedies and obligations.
      • The Competitions are not provided, managed, administered or operated by our Partner Institution(s). You acknowledge that our Partner Institution(s) shall not have any liability to you in connection with any Competition that you enter via our Services.